WATER USE SURVEY
OTTAWA – The Illinois Environmental Protection Agency (IEPA) requires every water supplier to develop and implement a comprehensive cross connection control program for the elimination of existing cross connections and prevention or protection from all future cross connections. Regulations are in place to protect our drinking water systems
A requirement of the program is to conduct a survey of all water customers every two years. All Ottawa water customers will receive a survey post card in the mail soon, if not already.
Please simply follow the directions on the post card and complete the online survey shortly after you receive the card.
The contractor hired to implement and oversee Ottawa’s program is Aqua Backflow from Elgin, IL. They specialize in cross connection control program management. Note that if you have or require backflow protection, you may be notified for compliance (installations, testing, or repairs) by Aqua Backflow. Please contact them at [email protected] or 847-742-2296 with any questions.
Ottawa’s Cross Connection Control Program is designed to safeguard public health. We ask for your cooperation with our program, its enforcement, and any requests for information that comes from Aqua Backflow or utility staff.