Mission

It is the primary mission of the Ottawa Fire Department to provide a variety of services designed to protect the lives and property of our customer base, the citizens of Ottawa and surrounding area from the adverse effects of fire, sudden medical emergencies or the exposure to dangerous conditions caused by man and nature in an efficient, professional and well trained manner.

Vision

To be recognized by our community as:  A model of excellence in providing fire protection, emergency medical services and related services; a department dedicted to continuous improvement in every detail of service we provide; a department that fosters an environment of tolerance, trust and involvement.

Guiding Principles

We believe: We exist to help people; In respect for all people; that people are our most important asset; that continuous improvement is accomplished one step at a time; In the responsible use of our resources.